Honest Advice · Tailored Solar & EV Solutions

Privacy Policy

Last Updated: 12 October 2026

1. Introduction

Pinnacle Energy Solutions respects your privacy and is committed to handling personal information responsibly in accordance with applicable UK data protection laws.

This Privacy Policy explains how personal information submitted through our website is handled.

2. Information We Collect

When you contact us or submit an enquiry, we may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • Postcode or address

  • Details of your enquiry

3. How We Use Your Information

Information submitted through our website is used to:

  • Respond to your enquiries

  • Provide information about our services

  • Prepare quotations where requested

  • Communicate with you regarding your enquiry

We process personal information where necessary to respond to requests, take steps towards providing services, or meet applicable legal obligations.

4. Sharing Your Information

Personal information may be processed by service providers supporting our website and communications.

Where third parties process information on our behalf, appropriate data protection requirements apply.

5. Data Security & Retention

We take reasonable measures to protect personal information against unauthorised access, loss or misuse.

Personal information should only be retained for as long as necessary for the purpose for which it was collected, or to meet applicable legal obligations.

6. Cookies

Our website may use cookies to support its functionality.

Where non-essential cookies are used, consent will be requested where required by law.

7. Your Rights

Under UK data protection law, you may have rights to:

  • Access personal information held about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Request restriction of processing

  • Withdraw consent where applicable

These rights are subject to the circumstances and applicable legal requirements.

8. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their individual privacy policies.

9. Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be published on this page.

10. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, please contact:

Pinnacle Energy Solutions

Email: info@pinnacle-energysolutions.co.uk

Telephone: 020 3984 4333

Website: www.pinnacle-energysolutions.co.uk

You also have the right to raise concerns with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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